pub775 Privacy Policy

pub775 operates an online casino and sports betting platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Iloilo, and nationwide through pub775.vip. In the course of providing our Services — which include online slots, live dealer casino games, fishing arcade games, bingo, and sports betting — pub775 necessarily collects and processes personal data about the individuals who use those Services.

pub775 recognizes that your personal data is valuable and that you have a right to understand how it is handled. This Privacy Policy has been prepared in compliance with Republic Act No. 10173 (the Data Privacy Act of 2012 of the Philippines, hereinafter "DPA") and its Implementing Rules and Regulations ("IRR"), as enforced by the National Privacy Commission ("NPC").

We encourage you to read this Policy carefully. If you have any questions about how pub775 handles your personal data, the contact details of our Data Protection Officer ("DPO") are set out in Section 15 below.

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal data is pub775, the operator of the platform accessible at pub775.vip ("pub775," "we," "our," "us").

As data controller, pub775 determines the purposes for which and the means by which your personal data is processed. pub775 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. The DPO may be contacted using the details provided in Section 15 of this Policy.

pub775 collects the following categories of personal data in connection with account registration, use of the Services, and fulfilment of legal obligations:

3.1 Identity & Contact Data

• Full legal name as it appears on a government-issued identification document
• Date of birth (for age verification — all players must be 21 years of age or older)
• Email address (primary account identifier and communication channel)
• Mobile phone number (for OTP verification, 2FA, and support communications)
• Residential address (for KYC verification purposes)
• Nationality and country of residence

3.2 Identity Verification (KYC) Documents

• Copies of government-issued photo identification (Philippine National ID, passport, SSS/GSIS ID, driver's license, or equivalent)
• Proof of address documents (utility bills, bank statements, or equivalent)
• Payment method verification documentation where required
• Selfie or live photo for biometric identity confirmation

3.3 Financial & Transaction Data

• GCash wallet reference numbers and transaction identifiers
• PayMaya, BPI, BDO, or Metrobank transaction references
• Deposit amounts, dates, and payment method used
• Withdrawal requests, amounts, destination accounts, and processing status
• Account wallet balance history

3.4 Gaming Activity Data

• Game session records including games played, bet amounts, and outcomes
• Bonus claims, rollover progress, and promotion participation history
• Login and logout timestamps and session duration
• Responsible gaming tool activations (deposit limits, self-exclusion requests)

3.5 Technical & Device Data

• IP address at the time of registration, login, and transactions
• Device type, operating system, and browser version
• Device identifiers and mobile network information
• Geolocation data (city or region level, derived from IP address)
• Platform access logs and error reports

3.6 Communications Data

• Support chat transcripts and email correspondence with pub775
• Complaint and dispute records
• Survey and feedback responses

pub775 collects personal data through the following channels and methods:

• Direct submission: Data you provide when you register an Account, complete identity verification, make a deposit or withdrawal request, contact our support team, or participate in a promotion.
• Automated collection: Technical and device data collected automatically when you access the pub775 platform, including via cookies, server logs, and analytics tools (see Section 8).
• Third-party verification: Identity verification data obtained from KYC service providers engaged by pub775 to validate documents submitted during the verification process.
• Payment processors: Transaction confirmation data received from GCash, PayMaya, and banking partners in connection with deposits and withdrawals processed on your Account.
• Game providers: Game session and wagering data received from third-party game providers (e.g., JILI, Evolution Gaming, Pragmatic Play) whose games are integrated into the pub775 platform.
• Publicly available sources: In certain fraud prevention and compliance scenarios, pub775 may consult publicly available registers or databases to verify information provided during registration.

pub775 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

pub775 uses the personal data described in Section 3 for the following purposes:

6.1 Account & Service Delivery

To create and manage your pub775 Account; process deposits and withdrawals via GCash, PayMaya, and bank transfer; provide access to games and betting markets; administer bonuses and promotions; deliver customer support; and communicate with you regarding your Account and our Services.

6.2 Identity Verification & Compliance

To verify that you meet the minimum age requirement of 21 years; to fulfil Know Your Customer (KYC) obligations; to comply with anti-money laundering (AML) requirements under Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments; and to comply with applicable gaming regulatory requirements under PAGCOR context.

6.3 Fraud & Security

To detect and prevent fraud, unauthorized Account access, bonus abuse, and other prohibited conduct; to investigate suspicious activity and transaction anomalies; to enforce our Terms & Conditions; and to protect the integrity of the platform and the interests of all players.

6.4 Responsible Gaming

To monitor gaming activity for indicators of problem gambling; to administer responsible gaming tools including deposit limits, session limits, and self-exclusion requests; and to fulfil our obligations as a responsible gaming operator.

6.5 Platform Improvement

To analyze aggregated, anonymized usage data for the purpose of improving platform performance, game selection, user experience, and the quality of our customer support services. pub775 does not use identifiable personal data for A/B testing or marketing analytics without appropriate consent.

6.6 Marketing Communications

Where you have provided explicit consent during registration or through your Account settings, pub775 may send you promotional communications about new games, offers, and promotions relevant to your gaming activity. You may withdraw consent for marketing communications at any time through your Account notification settings.

pub775 does not sell, rent, or trade your personal data to third parties for commercial purposes. Your personal data may be shared only in the following circumstances:

7.1 Service Providers & Data Processors

pub775 engages third-party service providers who process personal data on our behalf under written data processing agreements. These include KYC identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers (JILI, Evolution Gaming, Pragmatic Play), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All processors are contractually required to implement appropriate security measures and to process data only on pub775's instructions.

7.2 Legal & Regulatory Obligations

pub775 may disclose your personal data to competent authorities — including the National Privacy Commission, Anti-Money Laundering Council (AMLC), Bureau of Internal Revenue (BIR), law enforcement agencies, and other Philippine regulatory bodies — where required to do so by applicable law, court order, or lawful governmental request.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of pub775's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations. pub775 will notify affected players of any such transfer where required by applicable law.

7.4 Fraud Prevention Networks

pub775 may share limited data with industry fraud prevention databases and networks to identify and prevent fraudulent activity, bonus abuse, and money laundering across the online gaming industry. Such sharing is conducted under appropriate data sharing agreements and in compliance with the DPA.

pub775 uses cookies and similar tracking technologies on the pub775.vip platform. Cookies are small text files stored on your device that help pub775 operate the platform securely, remember your session preferences, and analyze usage patterns.

8.1 Types of Cookies Used

8.2 Managing Cookies

You may configure your browser to refuse or delete cookies at any time. However, disabling strictly necessary cookies will impair the functionality of the pub775 platform, including the ability to log in to your Account or process transactions. Performance and analytics cookies may be managed through your browser's privacy settings.

pub775 retains personal data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with applicable legal obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, pub775 will securely delete or anonymize the relevant personal data in accordance with its internal data disposal procedures.

pub775 implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and pub775's servers, including login credentials, payment information, and personal data.
• Encryption at rest for sensitive personal data stored in pub775's database infrastructure, including KYC documents and financial transaction records.
• Access controls limiting access to personal data to authorized pub775 personnel and service providers on a strict need-to-know basis, enforced through role-based permissions and authentication requirements.
• Two-Factor Authentication (2FA) available to all players for Account access protection, and mandatory for administrative personnel accessing production systems.
• Penetration testing and security audits conducted periodically by qualified security professionals to identify and remediate vulnerabilities.
• Data breach response procedures including incident detection, escalation protocols, NPC notification procedures (within 72 hours of discovery of a notifiable breach), and player notification where required by law.

Under the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173), you have the following rights with respect to your personal data held by pub775:

• Right to be Informed: You have the right to be informed of how pub775 collects and processes your personal data. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request confirmation of whether pub775 holds personal data about you, and to receive a copy of that data in an accessible format.
• Right to Rectification: You have the right to request correction of any personal data held by pub775 that is inaccurate, incomplete, or outdated.
• Right to Erasure: You have the right to request deletion of your personal data where there is no longer a legitimate legal or contractual basis for its retention, subject to pub775's legal retention obligations under AMLA and other applicable legislation.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes or where processing is based on legitimate interest grounds, where applicable.
• Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data protection rights have been violated.

To exercise any of these rights, please contact pub775's Data Protection Officer using the contact details provided in Section 15. pub775 will respond to data subject requests within 15 business days of receipt. Requests may require identity verification before processing.

The pub775 platform is strictly intended for adults aged 21 years and above. pub775 does not knowingly collect personal data from persons under 21 years of age. Registration on the platform constitutes a declaration by the registering individual that they are at least 21 years of age.

pub775 employs age verification procedures as part of its KYC process to detect and prevent underage registration. Where pub775 discovers or is notified that personal data belonging to a person under 21 years of age has been collected, pub775 will immediately suspend the associated Account, delete the minor's personal data, and report the matter to relevant authorities as required by applicable law.

The pub775 platform integrates games and services provided by third-party game providers including but not limited to JILI, PG Soft, Evolution Gaming, Pragmatic Play, Habanero, and Microgaming. When you interact with games provided by these third parties, the respective provider's own data practices — including the collection of game session data — may apply in addition to this Privacy Policy.

pub775 is not responsible for the privacy practices of third-party game providers or payment processors beyond the scope of the data processing agreements between pub775 and those providers. pub775 exercises due diligence in selecting third-party partners and requires all partners to maintain appropriate data protection standards as a condition of the business relationship.

pub775 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The current effective date will always be displayed in the page header section.

Where material changes are made to this Privacy Policy — particularly changes that affect the legal basis for processing, the categories of data collected, or your rights as a data subject — pub775 will provide notice to registered players via email or a prominent in-platform notification prior to the changes taking effect, where practicable and where required by applicable law.

Your continued use of the pub775 platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Policy, you should cease using the Services and may request Account closure pursuant to the Account termination provisions of the pub775 Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pub775, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 on the pub775 platform. Select "Privacy & Data" as the subject category for DPO inquiries.
• Email: [email protected] — include "Privacy Policy Request" in the subject line. (Plain text — not a clickable link.)

pub775 aims to acknowledge all privacy-related inquiries within 3 business days and to provide a substantive response within 15 business days. Complex data subject access requests or erasure requests may require additional time; pub775 will keep you informed of progress.

If you are not satisfied with pub775's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing the Data Privacy Act of 2012.